Miles Underwood
2027 Naismith Dr. Lawrence, KS 66046
316-655-6552
Education
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Bachelors of Science in Information System
- University of Kansas, Lawrence, KS Fall 2011
Related Course Work
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- Supporting Desktop Systems
- Programming 1
- Programming 2
- Introduction to Digital Logic Design
- Computer Systems and Assembly Language
Work Experience
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Website Consultant And Development 2008 - Present
Flat Land Hot Rods, Newton KS
- Built a website for selling parts and vehicles using an online service called Square Space
- Helped take photos of inventory for website.
Technical Consultant 2008 - Present
Dooley’s Rainwater Conditioning. Garden Plain KS
- Desktop support for staff computers
- Installed Microsoft Windows Server 2007
- Installed networked printers and mapped them to the end users computer.
Arena Autos.com LLC. Wichita, KS
- Designed Cabling solution
- Technical Consultant
- Took photos of cars to be used on the website
Network Technician/Help Desk Technician Aug 2005 - May 2007
Butler Community College, El Dorado, KS
- Installed Cisco networking gear along with Dell and Sun servers in server room remodeling project
- Create and troubleshoot Help Desk tickets
- Implemented a new network infrastructure for server room remodeling project
- Manage Active Directory for Microsoft Windows Server 2003
- Installation of Sun, Dell, HP, and Cisco Hardware.
- Support for Windows, Mac, and Linux desktop system
- Supervised five Help Desk technicians
- Partnered with the Enterprise Applications Team to solve Help Desk Tickets
- Tested new kiosk for printing student schedules
- Ran approximately 1000 ft of CAT-6 networking cable.
Computer Skills
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- 7 years Mac OS X support
- Microsoft Word, Excel, Powerpoint, Access
- Windows Server 2003 and 2008 support.
- Support for Windows which includes 98, 2000, XP, Vista, 7
- Ubuntu support
Activities
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- Completed the Technology Enrichment Cooperative Employee (TEC-E) program at Butler Community College
